FAQ

Do any Wicked Campers have an MP3 connection?

All vehicles come with a CD Player. Only selected vehicles are fitted with ipod (AUX) connectivity.

Baby Seats & Anchor Points

Unfortunately none of our campervans have anchor points for child seats.

Which Vehicles are Automatic Transmission?

The vast majority of our USA & Canada campervans are Automatic Transmission.

Right-Hand Drive vs Left-Hand Drive Campers:

All our campers in the USA are Left-Hand Drive (standard in USA). Most of the fleet in Canada is also Left-Hand Drive (standard in Canada), however we do have a small range of Right-Hand Drive Premium 2-Seater Campervans available (RH Drive). These Premium 2-Seater RH Drive vehicles are only permitted within Canada and cannot be taken into the USA

How Big are the Campervans

Our Iconic 2 & 5-Seater Campervans are all Chevrolet Astro Vans and approx. 4.5m long, 1.9m wide and 1.9m high, however this varies slightly from model to model.

Do any campervans have roof racks or tow bars?

Selected 2-Seater vehicles have roof racks, please let us know when booking if you require roof racks on your camper. Our Mini Camper 3-Seater's & Fantastic 5-Seater's have rooftop tents (so no roof racks!).

Tow Bars are fitted on selected Iconic 2-Seater Vans and Fantastic 5-Seat Campers, however these are for bike racks only. Wicked Campers do not permit hirers to tow boats, jet ski's or caravans.

Can I choose my campervan design?

Customers are welcome to put in a request for the design on the camper which we will try our best to accommodate if available. However as a lot of our hires are one way it is not guaranteed. Customers are also welcome to request a 'tame' van if travelling with children etc.

Do the Campers have charge points?

All campervans feature a 12V Cigarette Charge Point. You'll just need charge cables to power your smart phones and small accessories while driving.

Does my Camper come with a Sat Nav?

GPS devices are available for hire, book online or notify our Roadtrip Planners when booking.

What is the approximate fuel consumption of Wicked Campers? Our Iconic 2-Seaters & Fantastic 5-Seaters are both Chevrolet Astro Vans and aren't particularly fuel-efficient. If you are on a super-tight budget and want a more fuel-efficient camper, try our Mini Camper or Premium 2-Seaters.

What type of fuel do the campers use?

Our Campervans run on petrol (gasoline).

Can I Book Online? Hell yeah – check it out baby: Book Online

 

How Can I Pay? We accept Visa, Mastercard and Debit only (No Cash). Also, transactions in Vancouver HQ are conducted in Canadian Dollars ($CAD) and in Los Angeles in American Dollars ($US).

Are one way hires available? Yes we permit One Way Hires between Wicked Campers Locations. Please note that one-way fees do apply and will be included on your quote - book online for all prices.

 

Daily Hire Rate This rate is based on calendar days and is the standard pricing method in the camper rental industry. For Example a Rental from Monday, October 10th 13:00 to Tuesday, October 11th 12:00 = 2 days rental.

 

Additional Drivers Fee Having extra drivers is included in our Liability Reduction Option B. If you do not purchase Liability Reduction Option B, an additional $2 daily will be required.

 

Short Hire Fee During Peak Seasons and in certain locations, a Short Hire Fee will apply to all hires under 7 Days.

 

Booking & Administration Fee 5% This fee applies to all hires and covers a range of costs including reservation preparation costs and contract amendment fees.

 

Remote Agency Fee Remote agency fees and conditions apply at Calgary & Toronto depots. Full payment prior to pickup is required for all remote agents. These depots are operated by third parties and have limited facilities. We charge this fee to cover expenses associated with relocating vehicles to and from these locations.

 

KM / Mileage Allowance All Wicked Campers in USA & Canada include an allowance of 100 Miles (160kms) Per Day. For Example, if you hire for 10 Days, you will have a total trip allowance of 1000 Miles (1,600kms). Excess miles will be charged at $0.25 per mile / $0.16 per km. Extra Miles/Kms can be pre-purchased when booking your campervan.

 

 

Area Of Use Fees Exploring remote regions can be an incredible experience, however it does increase the risk of damage to our vehicles. So that we can cover the costs of additional wear & tare to our vehicles, you will need to pay an Area of Use Fee if you intend to travel within any of the below regions.

 

Please Note: These fees do not include any entry fees to National Parks (these are usually payable at entry gates).

 

Northern Territories Surcharge (Yukon/Alaska/Northwest Territories):If you wish to drive your campervan into any of these territories/areas, you will need to pay these fees. Penalties apply to hirers who do not disclose their full area of use at time of booking.

 

Burning Man Festival:There's a fair bit of unsealed roads heading into Burning Man Festival, which substantially increases the risk of damage posed to our campervans. So if you're heading to Burning Man, you will need to pay this Area of Use Fee. Penalties apply to hirers who do not disclose their full area of use at time of booking.

 

Is Damage Cover included in the price? Yes, you must select your level of liability reduction when booking. What is the Administration and Contract Fee? This fee applies to all hires and covers a range of costs including credit card surcharge, reservation preparation costs and contract amendment fees.

Can I go to a big festival like Burning Man with a sexy campervan? Yes! – a sexy Wicked Camper will be the perfect vehicle for your Half-Naked (or full) Psychedelic Dance Event. But, if you are travelling there, please note that a fee will apply.

 

What is an Area of Use (AOU)? The area of use is where you are planning to travel with your campervan – the itinerary.

Can I take my campervan across to Vancouver Island? Yes you certainly can!

 

Can we cross the border with a Wicked Camper? As long as you are not on a wanted list, yes you can cross the border between USA & Canada! Be sure to have your passport with you and all the necessary documents to cross. Keep in mind that it is illegal to cross the border with drugs, so eat em' or flush em' baby'. Wicked Campers are NOT permitted in Mexico.

What do I need to bring when collecting my vehicle? Pillows & Blankets, Licenses for ALL DRIVERS, All drivers will need to be present at pickup in order to sign the Rental Agreement

 

Do you have airport pickups available? Airport pickups are not available. Most depots can be accessed by public transport, however taxis can be a quicker and more convenient option.

 

Can I extend my hire? Depending on availability, you can easily extend your hire by sending a quick email with your reservation number to: online@wickedcampers.com

Can I drop my vehicle off late? Some of our depots may be able to assist if you need to drop off your camper after hours (however we can make no guarantees).

 

Can I pickup early? No – you can only collect your vehicle during opening hours.

 

Do I have to clean my van before returning? Yes please! A $200 Cleaning Fee applies to all vehicles returned uncleaned!